Ask Otto ⌘J
Your front desk keeps the patients
Otto takes the overflow, the after-hours calls and the follow-up, so your team looks after the patient at the desk instead of the callback list.
Fewer empty chairs. Less time on the phone.
Otto is the AI inside Insight On Demand, built for dental practices. It picks up when your front desk can't, books new patients before they call the next office, works your recall list and your unscheduled treatment, while you decide what goes out.
See it for
Works alongside the tools you already run
- Gmail
- Google Calendar
- QuickBooks
- Stripe
- Square
- Zoom
- Google Drive
- Xero
- PayPal
- Slack
The calls, the recall, the follow-up. Handled.
Phones, texts, forms, recall and payments on one patient record your front desk and your clinical team share, with Otto doing the work inside it. Charts and claims stay in your practice software.
Every call answered, even when the front desk is with a patient.
When the desk is checking someone in, out to lunch or closed for the night, Otto picks up in your practice’s name, books the new patient or the cleaning into an open slot and texts the forms. Pain, coverage and clinical questions go to a person.
- No voicemail, no answering-service message
- Urgent calls go to whoever is on call
- Booked into an open slot, confirmed by text
Every new patient hears back before they call the next office.
Web forms, texts and emails land in one inbox. Otto drafts the reply from your visit types and your schedule and shows exactly why. Approve it in one tap, or let Otto send the ones you trust it with.
- Replies drafted in about 12 seconds
- "Why this" shows what Otto used
- Late-night texts wait until 8 AM
No treatment plan goes quiet again.
Every plan on one board, from the first visit to the booked appointment. Otto flags the plans nobody scheduled, drafts the follow-up in your words and keeps working it until it’s booked or a clear no. Coverage questions go to your front desk.
- Unscheduled plans flagged for you
- No health details in a follow-up text
- Calls, texts and forms on one record
Forms signed before the patient walks in.
New patient forms, health history updates and treatment plan sign-offs go out by text the moment a visit is booked. See when each was opened and signed, so nobody fills in a clipboard at check-in.
- New patient forms sent at booking
- Opened and signed, tracked
- Unsigned forms chased for you
Balances paid, nobody chasing.
Send a payment link for any balance, take a payment on a treatment plan in two clicks, and bill your in-house membership plan monthly through your own Stripe account. Kind reminders go out until it is paid, and claims stay in your practice software.
- Payment links on every balance
- Membership plans billed monthly
- Overdue balances chased for you
A cancellation at 10 doesn’t leave a chair empty at 2.
Otto books into open slots, confirms by text and reminds the night before. When a patient cancels, it offers the opening to patients who wanted an earlier visit. 82% of dentists said no-shows and short-notice cancellations kept their schedule from being full (ADA Health Policy Institute poll, 2022).
- A booking link per visit type
- Text confirmations and reminders
- Synced with Google Calendar
Your best front desk habits, written down.
Otto listens to your calls and team huddles and turns how your best front desk and hygiene team work into playbooks every new hire follows. You approve every change.
- Drafted from real calls and huddles
- The quotes it used, side by side
- Onboarding for every new hire
Run the practice from one question.
Ask how yesterday went, which treatment plans went unscheduled, or who is overdue for a cleaning. Otto answers from everything in your practice and does the work when you say so.
- A morning brief before the first patient
- Approvals in one tap
- Works from your phone
Your phone rings at 6:47 PM. Otto picks up.
Your office closed at 5. Type your practice name and hear Otto take the call as you.
Riverside Family DentalReady
Booked
Saved to the customerAfter your office closed
- Call answered
Marcus chipped a tooth. Office instructions read, booked Wednesday 3 PM.
- New patient texted back
Sam asked about a cleaning. Approved from the couch.
- Text held
Reply to Nadia waits until 8 AM. Nobody gets a late text.
- Urgent call
Pain and swelling. Your after-hours line read, on-call dentist paged.
- Morning brief
17 calls answered after hours, 9 visits booked, 2 waiting for you.
Want to hear Otto answer as your practice? We set up a live test on your own number during the demo.
Book a live demoWhat is a missed call costing your practice?
Four in ten calls to local businesses never reach a person (Invoca, 2025). Put in your own numbers.
New patients booked by another office
$14,549a month
About $174,586 a year, from 21 jobs a month you never got the chance to win.
Benchmarks: Invoca 2025 (61% of calls reach a person), CallRail 2025 caller survey. Your results depend on your market.
And who covers it today
What usually happens at a busy practice to the call after hours and to the treatment nobody scheduled.
The call at 6:47 PM
- Voicemailafter the office closesNext office
- Answering servicebilled by the minuteA message
- Another front desk hirewage, benefits, sick daysHome at 5
Insight On Demand with OttoAnswered and booked
The treatment plan from last month
- Your front deskbetween patientsIf there's time
- A printed listonce a monthHalf done
- A reminder postcardonce a yearGeneric
Insight On Demand with OttoWorked to booked or a clear no
Not another tool to babysit. Describe the system you need.
Tell Otto what your practice needs in a sentence: recall, treatment follow-up, a cancellation list, a new hygienist. It builds the tables, forms, booking links, automations and the agent that runs them, and waits for your okay.
One system underneath. See every part.
Otto, building by asking, tables and dashboards, the front office and over 1,500 apps, each with its own page.
- Otto, your AI agent
An AI agent with its own computer. It works in the background, tells you what matters and asks before anything goes out.
See how it works - Build by asking
Describe a system in a sentence. Otto builds the tables, forms, automations and agents, and you switch it on.
See how it works - Tables and dashboards
Track anything, link it to your customers, let agents work inside it and see the numbers live.
See how it works - CRM and front office
Phones, inbox, customers, pipeline, booking, contracts, payments and campaigns as one system.
See how it works - Integrations
Over 1,500 apps. Move everything in without retyping, or keep a tool you like connected.
See how it works
The same practice. A different week.
MomentWithout OttoWith Otto
A call during a busy check-inIt rings out. The caller tries the next office.Otto picks up and books into an open slot.
A call after 5 PMVoicemail until morning.Otto answers, books it, texts the new patient forms.
A broken tooth at 9 PMA message nobody hears until 8 AM.Your office's instructions read, the next emergency opening offered.
The overdue recall listWorked on a slow afternoon, if ever.Recall texts you approve, two hygiene times in each.
Live after one call. We do the moving.
Setup call
We connect your phone line, calendar and inbox with you, alongside your practice software.
Patients moved in
Patients, recall dates and open treatment plans, from a spreadsheet or your current system. Nothing retyped.
Otto learns your practice
Visit types, office hours, providers, emergency instructions and your financial policy, approved by you.
Go live
Overflow and after-hours calls forward to Otto. Your number stays yours.
Built for practice owners who are still the bottleneck.
You built a real practice, with chairs to fill and a team that is already stretched. Yet the after-hours calls, the overdue recall list and the treatment nobody scheduled still land on you. Otto picks them up, so the schedule keeps filling when you step away.
OttoThe AI inside Insight On Demand
Alongside your practice software
Keep the charts, claims and X-rays where they are. Otto answers, books and follows up in front of them, and clinical or coverage questions always go to a person.
Your practice. Your data. Your rules.
Otto works for you, inside limits you set, on a record your whole team can see.
- Your data stays yours
- Export everything, any time. We never sell it.
- A person is always reachable
- Patients can ask for a person at any point, and urgent calls go to whoever is on call.
- Approvals you control
- Decide exactly what Otto may do alone, like booking cleanings. Recall batches, treatment follow-ups and anything unusual wait for one tap.
- Access by role
- Front desk, hygienists and dentists see what their role allows, and every action is logged on the record.
One plan. Everything included. One monthly price.
Insight On Demand with Otto
One planbilled monthly
One monthly price, sized to your practice. Setup happens on a call with you, and your whole team is included, front desk and clinical.
Or hear Otto first- Otto answers overflow and after-hours calls
- Replies to every text, email and web form
- New patient forms signed before the first visit
- Recall texts you approve, two times in each
- Every unscheduled treatment plan followed up
- Cancellations offered to patients who want sooner
- Booking pages, reminders and calendar sync
- Payment links, balances and membership plans
- Review requests after every visit
- Custom agents and systems built from a sentence
- Tables, dashboards and playbooks for your whole practice
Questions practice owners ask.
Is this an answering service?
No. An answering service takes a message and passes it on. Otto books the visit into your schedule while the patient is still on the line, then keeps working your recall list and unscheduled treatment.
We already have a front desk. Why would we need Otto?
Otto backs them up rather than replacing them. It picks up while they are checking a patient in or out, answers after hours, and does the recall texts and follow-ups your team never gets to between patients.
Does it replace our practice software?
No. Your practice software keeps the charts, claims and X-rays. Otto works the phones, texts, forms, reminders and recall in front of it. On the setup call we look at your exact setup and tell you plainly what connects and what doesn't.
Will Otto talk about teeth, pain or insurance?
Otto gives no clinical advice and never checks or promises coverage. For pain or a broken tooth it reads the instructions your office wrote and offers the next emergency opening. Insurance and clinical questions go to a person on your team.
Is Otto a person or software?
Otto is the AI built into Insight On Demand. It answers calls and messages, keeps your records current and does the follow-up. Your team stays in front, and patients can always reach a person.
Do patients know they are talking to an AI?
Yes. If a patient asks, Otto says it is an AI assistant, and you can have it say so in the greeting. Anyone can ask for a person at any point.
Does it call patients for recall?
No. Recall goes out as texts you approve, with no health details in them. Otto does not make outbound AI calls to patients.
What about patient health information?
Charts, X-rays and clinical notes stay in your practice software. Otto keeps health details out of texts, and on the setup call we go over exactly what it stores and who on your team can see it.
Do I keep my phone number?
Yes. We set up call forwarding with you on the setup call, for overflow, after hours or every call. Your number stays yours.
How long does setup take?
One setup call. We connect your phone, calendar and inbox, load your visit types, office hours and emergency instructions, and import your patients and recall dates with you.
What happens to my data?
It is yours. Export it any time. Calls and messages are stored on the patient record, and access is limited to your team.
Tonight, let Otto pick up.
One setup call. Your phones, your schedule and your recall list, working for you before tomorrow's first patient.